Shipping policy

Shipping Rates

Shipping is free for all products regardless of country or region.

 

Estimated delivery time

Standard items: 5-10 business days from the date of order

Pre-order items: Items marked "Preorder" on each product page

"Based on business days (excluding Saturdays, Sundays, and national holidays*Japan standard)

"These are only estimates, and delivery times may vary slightly from the times listed above.

"In recent years, due to the impact of Trump tariffs in the United States, delivery may take longer.

"Depending on the product, shipping may be completed within a few hours after placing your order. Please make sure your shipping address is correct before purchasing.

"Please note that the above delivery time may take longer for both regular and pre-order items. Please understand that we are unable to cancel in such cases.

"All products will be shipped after inspection, and if it does not meet the standards at the time of inspection, we will replace the good and recheck, so it will be shipped and arrive in time to take more time than usual. Please understand this in advance.

"Please understand in advance that we may take longer than usual due to traffic conditions or when orders are concentrated.

"We will not be able to secure your order until payment is completed for customers paying by convenience store or bank transfer. If the product is sold out before payment is completed, or if payment is made after the product is sold out, please be assured that the full amount of the product will be refunded.

"Items will be destroyed if the storage period has expired. We will not be able to reship, refund, or deliver an alternative product. We recommend that you contact the delivery company in case of long-term absence.

 

Guarantee during transport

We do not provide compensation for loss or theft. All purchased goods have a tracking number so that you can check the location of your goods on the websites provided by the respective shipping companies.

In the event of loss or theft, please contact the respective shipping company.